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Do You Custom Make Jewelry?


Yes we do! This is what sets us apart from most Fine Jewelry stores. We can custom design pieces to fit almost any budget. The turn around time from design acceptance to completion is approximately two weeks. Please contact me at 412-736-0590 or to discuss and to start the order.


What is the Best Way to Start a Custom Design Order?


Take a look at the pieces being shown on our website for any general ideas. We can then discuss design requests over the phone or via email. We will send photos of designs, stones, and finding options. Please contact me by phone, 412-736-0590  or by email at


Do You Design for Wedding Parties?


Yes we do! Bring in or send a photo of the bridesmaid’s dresses and we can suggest designs to complement the fabric and style. We also create pieces for corporate gifts. Contact for more information.


​Secure Ordering & Payment Options uses secure ordering through PayPal services. Your information is never shared with any third-party and all orders are 100% secure. Our checkout/payment process is a One-step process. You can simply checkout using your PayPal account, or checkout using any major credit or debit card. Be sure to enter any discount, coupon or exclusive member codes to apply those savings to your purchase. All transactions placed on our website are fully protected and guaranteeed by PayPal and their 'Protection & Fraud Prevention' services.

Status and Tracking Your Order


After checkout, you will instantly receive email confirmation of your order. It will include confirmation that your order has been successfully placed, important order info (Order #, Date, Total and Payment Method you used).


It will also contain your 'Billing' and 'Shipping' Address, so please review and confirm that all the information is correct. Your confirmation email will also contain your 'Order Details', which will include Item(s) Purchased, Photo, Price, Quantity and Grand Total that will add in your Shipping and Tax (if applicable). If there is ANYTHING incorrect on this email confirmation, please use the contact links, located at the bottom of your email confirmation immediately.


Standard Delivery Method is 'USPS Priority Ground: 5-6 Business Days'.


Return Policy


We are committed to your complete satisfaction. All sales are final. We do offer store credit within 15 days of purchase. Merchandise must be in original state. Repairs made after 30 days from purchase date are subject to charges.


Additional Questions?


Please contact me if you have additional questions. Thank you and have a great day, Graciana!




Gardell by Graciana: Gardell Designs, Fine Custom Designed Jewelry


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